User Agreement

1. General Terms and Acceptance

1.1 By accessing or using EQALL, you acknowledge that you have read, understood, and agree to be bound by this Agreement, our Privacy Policy, and AI Ethical Use Policy.

1.2 EQALL is intended for users who are at least 18 years old. If you are under 18, you may not use EQALL.

1.3 You are responsible for ensuring that your use of EQALL complies with all applicable local, state, federal, and international laws.

1.4 This Agreement, together with the Privacy Policy and AI Ethical Use Policy, represents the entire understanding between you and the Company regarding EQALL.

2. License, Restrictions, and Prohibited Activities

2.1 Company grants User a non-exclusive, non-transferable, revocable license to use EQALL and EQALL PRO solely for personal or internal business purposes. No portion of EQALL may be copied, modified, reproduced, republished, distributed, or exploited for commercial purposes without prior written consent from the Company.

2.2 Restrictions: User shall not engage in any activities that infringe or misuse EQALL's intellectual property, including but not limited to:

• 2.2.1 Copying, reproducing, modifying, or distributing any part of EQALL or its related content without prior written consent.
• 2.2.2 Reverse engineering, decompiling, or disassembling EQALL.
• 2.2.3 Creating derivative works or competitive products based on EQALL.
• 2.2.4 Removing or altering any proprietary rights notices (trademarks, logos, copyright statements).
• 2.2.5 Sharing, distributing, sublicensing, or reselling any portion of EQALL, its services, or related prototypes.

2.3 Prohibited Activities: User agrees not to harass other users; sell, transfer, or assign User's profile; collect or scrape data; engage in automated abuse; circumvent security; disparage EQALL; use the service unlawfully; or violate the IP restrictions in Section 2.2.

3. Intellectual Property Rights

3.1 EQALL, its content, software, design, functionality, and trademarks (including the EQALL name and logo) are the exclusive property of the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws.

3.2 All rights not expressly granted under this Agreement are reserved by the Company.

3.3 EQALL is a registered trademark of Company. User agrees not to use, reproduce, or display the EQALL name, logo, or any related trademarks without the Company's prior written permission.

3.4 Third-Party Trademarks: All third-party logos, names, and trademarks, including LinkedIn, Google, and Microsoft, that appear within EQALL are the property of their respective owners. Use of these names, logos, or trademarks does not imply endorsement or affiliation.

3.5 User Trademarks: By creating an account, signing up for a free trial, or otherwise using EQALL, User grants Company a limited, non-exclusive, non-transferable, royalty-free license to use User's company name, logo, and trademarks solely for Company's marketing, promotional, and user reference purposes. User may revoke this permission at any time by writing to EQALL, Inc., Attn: EQALL Legal Department, 4023 Kennett Pike, Suite 51109, Wilmington, DE 19807, USA.

4. User Accounts

4.1 User must provide accurate, current, and complete registration information.

4.2 User's account credentials must remain confidential. User is responsible for any activity under User's account.

4.3 If User suspects unauthorized access to User's account, User must notify us immediately.

4.4 User is solely responsible for all activities conducted through User's account.

5. Client Meetings & Communication

5.1 EQALL enables scheduling and managing client meetings. Users must conduct meetings in a professional and lawful manner.

5.2 Enterprise users are required to use official company emails for communication within EQALL.

5.3 All meeting data, including notes and recordings, must be handled in compliance with applicable confidentiality agreements.

6. Fees, Payments & Renewals

6.1 Some EQALL services may require payment or subscription. User agrees to provide accurate and updated payment information.

6.2 Subscriptions may renew automatically unless canceled before the renewal date. User authorizes us to charge the chosen payment method for recurring fees.

6.3 All fees are in U.S. Dollars and are non-refundable except as expressly stated in our Cancellation and Refund Policy.

6.4 We reserve the right to modify pricing, billing terms, or subscription plans at any time with prior notice.

7. Free Trials

7.1 EQALL may offer a free trial period to new users. Trial duration and conditions will be disclosed during sign-up.

7.2 At the end of the trial, access may be restricted unless a paid subscription is activated.

8. Cancellation and Refunds

8.1 Users may cancel their subscription at any time, either through their account settings on EQALL or, if the subscription was purchased via the Apple App Store, by managing the subscription directly through the respective app store.

8.2 For subscriptions purchased through the Apple App Store, all cancellations, refunds, and billing adjustments are governed by the applicable app store's terms.

8.3 Monthly subscriptions are non-refundable.

8.4 Additional paid services are non-refundable unless otherwise stated.

9. Data Privacy and Confidentiality

9.1 All data shared by Users will be collected, processed, and stored in accordance with our Privacy Policy.

9.2 Users are responsible for maintaining the confidentiality of sensitive information shared through EQALL.

9.3 Users agree not to disclose, misuse, or improperly share any confidential or proprietary information obtained through EQALL.

10. Limitation of Liability

10.1 EQALL is provided "as-is" and "as-available" without warranties of any kind.

10.2 Company shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use EQALL.

10.3 In no event shall EQALL's total liability to you for all claims exceed the amount paid by you to EQALL in the twelve (12) months preceding the claim.

10.4 Content and insight generated by EQALL (meeting summaries, AI-driven suggestions, coaching recommendations) are provided for informational purposes only. We do not guarantee their accuracy, completeness, or reliability.

11. Website Uptime

11.1 While we make reasonable efforts to ensure uptime, we do not guarantee uninterrupted access.

12. Third-Party Data and Content

12.1 Company is not responsible for the content, accuracy, reliability, or security of any data, content, or information provided by third-party services.

12.2 The availability and functionality of certain EQALL features may depend on third-party services.

13. Termination

13.1 Company may terminate this Agreement and revoke access for any violation of these terms, illegal activity, or misuse.

13.2 Termination does not relieve User from any obligations accrued before termination.

14. Miscellaneous

14.1 This Agreement constitutes the entire agreement between User and EQALL, superseding all prior terms.

14.2 Company's failure to enforce any provision does not constitute a waiver of its rights.

14.3 Company is not liable for delays or failures caused by events beyond our reasonable control (force majeure).

14.4 Company may assign its rights or obligations under this Agreement without notice.

15. Severability

15.1 If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16. United States Dispute Resolution, Governing Law, and Arbitration Agreement

Please read this section carefully. It requires that you and EQALL resolve most disputes through binding individual arbitration and includes a class action waiver, jury trial waiver, and Delaware governing law and venue requirements.

16.1 Application. This Section applies to any dispute, claim, or controversy between you and EQALL regardless of your country of residence. All such disputes must be resolved exclusively within the United States.

16.2 Two-step process: (a) informal negotiation, and (b) binding arbitration. Small claims court is also available.

16.3 At least 30 days before starting arbitration, you and EQALL agree to send each other a Pre-Dispute Notice and try in good faith to resolve the claim informally. Send notices to: EQALL, Inc., Attn: EQALL Legal Department, 4023 Kennett Pike, Suite 51109, Wilmington, DE 19807, USA. EQALL will send notices to the email address on your account.

16.4 Agreement to Arbitrate; Delegation. Any dispute will be resolved by binding arbitration on an individual basis. The arbitrator decides all issues of arbitrability.

16.5 Exceptions: IP claims, emergency injunctive relief, requests for public injunctive relief, and vexatious litigation claims may be brought in court.

16.6 Forum: ADR Services, Inc. is the primary administrator; AAA is the backup.

16.7 Hearings in Wilmington, Delaware, with remote video an option at the arbitrator's discretion.

16.11 Jury Trial Waiver applies to all arbitrable disputes.

16.12 No class actions, class arbitrations, or representative proceedings.

16.13–16.14 Mass Action batching, max 200 claims per batch, sequential arbitration.

16.17 Governing Law: Delaware. Court venue for non-arbitrable matters: Delaware state or federal courts.

16.18 Survival: this Section survives termination.

17. App Store Terms

17.1 If you download EQALL from the Apple App Store, your use is also subject to Apple's Licensed Application End User License Agreement. This Agreement supplements Apple's Standard EULA; this Agreement governs in case of conflict unless the Standard EULA is required by law.

18. Third-Party Font Licenses

18.1 EQALL uses open-source fonts under the SIL Open Font License, Version 1.1:

• Prompt: Copyright © 2015, Cadson Demak (info@cadsondemak.com)
• Inter: Copyright © 2020, The Inter Project Authors (https://github.com/rsms/inter)

18.2 The full text of the SIL Open Font License is available at openfontlicense.org.

19. Changes to This Agreement

19.1 Company reserves the right to update or modify this Agreement at any time, with notice when required by law.

19.2 Continued use of EQALL after changes constitutes acceptance of the updated terms.

By "Signing in", you acknowledge that you have read, understood, and agreed to be bound by this User Agreement. EQALL, Inc. Effective Upon User Acceptance.